AI integration & business automation
Make AI useful.For the work you do.
Connect AI to your Drupal site, business knowledge, and everyday workflows. Start with one useful task, test it with your team, and build on what works.
A practical starting point
Start with a task worth improving
Repeated questions, scattered documents, and manual handoffs can slow a team down. We help you identify where an AI assistant or an automated workflow could make the work easier, and where a simpler integration is enough.
Your Drupal website, CRM, and existing systems are the starting point. Together, we define the information the solution can use, the actions it can take, and how your team will judge the results.
What we can help you build
Four practical places to start
Choose a use case that connects to your customers or your team's daily work. Each engagement starts with an agreed scope and a review of the systems and information involved.
AI assistants for Drupal
Help visitors find answers in approved website content, with links back to the source. Plan clear limits and a handoff to your contact or support team when the assistant cannot help.
Business workflow automation
Connect enquiries, CRM records, and internal notifications. Use AI for tasks such as summarizing a request or drafting a response, with staff approval before agreed actions are taken.
Content assistance for editors
Prepare draft summaries, search descriptions, and social captions within an editorial workflow. Give editors the source material and controls to review, revise, and approve each draft.
Document and knowledge search
Help staff navigate manuals, policies, and support documentation through questions and source references. Define access permissions and a process for keeping the underlying information current.
How we work
A focused pilot. A clear decision.
Agree what success means before committing to a wider rollout.
Define the task
Map the current workflow, its users, and the information available. Choose a measurable goal, such as time spent finding an answer or reviewing a draft.
Build the pilot
Connect an agreed set of content and systems. Establish permissions, review steps, and a way to handle missing information or failed requests.
Test with your team
Try representative tasks and difficult cases. Review answer quality, source accuracy, usability, response time, and operating cost against the agreed goal.
Decide what is next
Use the findings to refine the pilot or plan a release. Agree monitoring, content ownership, documentation, and support before expanding its use.
An assistant needs useful source material and clear boundaries. We plan which content it may access, how answers reference that content, and when it should ask for help. Publishing, sending messages, and changing business records can have explicit approval steps.
The proposal sets out the provider, data handling, expected usage costs, and responsibilities for ongoing maintenance. Your team receives the agreed documentation and handover so it can understand how the solution works and how to keep it useful.
Before we begin
Bring us the task you want to improve
Tell us who does the work today, which systems they use, and what a better result would look like. We can then discuss a suitable first step.
Can this work with our existing Drupal website?
We can assess your Drupal version, modules, content structure, permissions, and integrations. That review determines whether to use existing modules, build a custom integration, or address platform updates first.
Do we need to choose an AI provider first?
No. Start with the task and the information involved. We can assess provider options against your requirements, including data handling, hosting, access, and cost. Any required accounts and subscriptions are agreed before implementation.
How will our business information be handled?
We agree what data is needed, where it will be processed, who may access it, and how long it should be retained. These choices depend on the selected provider and architecture; start the initial conversation with a description of the task rather than confidential records.
What determines the cost and timeline?
Scope depends on source content, integrations, permissions, testing, and the level of automation. A focused pilot provides a basis for estimating delivery and ongoing API, hosting, and support costs. We confirm pricing in a proposal.